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My issue doesn't show on the map

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Problem

I have added the MapIt gadget to my dashboard, but I can't see any issues in it.

Solution

In order for issues to show in the MapIt gadget, they need to contain location information (latitude and longitude position). In addition, it needs to be included in a favorite filter. 

Please check the following:
  1. Open a JIRA issue that you expected to see in MapIt. Does it contain fields including location information (latitude and longitude)?
  2. Is the issue part of a filter result?
  3. Have you selected the correct filter in the MapIt drop-down?

Please refer to the MapIt Documentation for more detailed information about setup and use. 

Or raise a ticket at our MapIt Service Desk

 

 

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