Problem
The map gadget is shown on the dashboard, but there is no map - only a grey or white background. The browser is Internet Explorer.
Solution
Please contact your JIRA administrator about this problem.
It is most likely caused by JIRA running within an Apache web server, with browser-specific compression.
If you have enabled gzip compression on your frontend webserver this could be the problem.
IE will then have some problems reading the json data thats is used in the MapIt plugin.
You could try to add the following to your mod_deflate config:
BrowserMatch ^Mozilla/4.0[678] no-gzip BrowserMatch ^Mozilla/5.0 no-gzip If you have the line -> BrowserMatch bMSIE !no-gzip !gzip-only-text/html then remove it
Save config and restart webserver.
If this did not help, please create i support issue so we can have a look.
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